Terms & Conditions
Terms and Conditions - DarazSale.Com
Welcome to DarazSale.Com. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or services.
1. General
Website: DarazSale.Com is an online store offering products in categories such as health, beauty, fitness, skincare, beauty and personal care, kitchen and home products, and electronics.
Eligibility: You must be at least 18 years old or have the consent of a legal guardian to use our services.
Changes to Terms: We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website constitutes acceptance of the updated terms.
2. Use of the Website
Permitted Use: You may use the website for lawful purposes only, including browsing, purchasing products, and contacting customer support.
Prohibited Activities:
Engaging in fraudulent activities or misrepresenting your identity.
Attempting to hack, disrupt, or interfere with the website’s functionality.
Using automated tools (e.g., bots) to scrape data or place orders.
Violating any applicable laws or regulations.
Account Responsibility: If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
3. Product Purchases
Product Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products without prior notice.
Pricing: Prices are listed in Pakistani Rupees (PKR) and are subject to change without notice. We strive to ensure pricing accuracy but reserve the right to correct errors.
Order Confirmation: Placing an order does not guarantee acceptance. We will confirm your order via email or phone. We may cancel orders due to stock unavailability, payment issues, or suspected fraud.
Payment: Payments are processed securely through trusted payment gateways. You agree to provide accurate payment information and authorize the transaction.
4. Delivery
Delivery Area: We deliver across Pakistan using Leopard and TCS courier services.
Delivery Time: Orders are typically delivered within 2 to 3 days, subject to location and courier availability.
Shipping Costs: Shipping fees are calculated at checkout and vary by location and order size.
Tracking: A tracking number will be provided upon shipment for you to monitor your order’s progress.
Delivery Issues: DarazSale.Com is not responsible for delays or issues caused by the courier service, incorrect address provided, or unforeseen circumstances (e.g., natural disasters).
5. Returns, Refunds, and Exchanges
Policy: Our Returns and Exchange Policy allows returns or exchanges within 14 days of delivery for eligible products. Please refer to our Returns and Exchange Policy for details.
Non-Returnable Items: Health, beauty, skincare, and personal care products are non-returnable unless defective or damaged upon delivery.
Refunds: Refunds are processed within 5-7 business days after receiving and inspecting the returned item, subject to eligibility.
6. Warranty and Services
Warranty: Most products come with a manufacturer’s warranty, typically ranging from 6 months to 1 year for electronics. Refer to our Warranty and Services Policy for details.
Customer Support: We provide support via email (contact@darazsale.com) or phone (03009791333) for order inquiries, warranty claims, and other issues.
7. Intellectual Property
Ownership: All content on DarazSale.Com, including text, images, logos, and designs, is the property of DarazSale.Com or its licensors and is protected by copyright and trademark laws.
Use Restrictions: You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.
8. Limitation of Liability
As-Is Basis: Products and services are provided "as is" without warranties of any kind, except as provided in our Warranty and Services Policy.
Liability Cap: DarazSale.Com shall not be liable for indirect, incidental, or consequential damages arising from your use of the website or products. Our liability is limited to the amount paid for the product or service in question.
Third-Party Services: We are not responsible for the actions or failures of third-party services, such as couriers (Leopard, TCS) or payment processors.
9. Indemnification
You agree to indemnify and hold DarazSale.Com, its affiliates, and employees harmless from any claims, losses, or damages arising from your violation of these Terms and Conditions or misuse of the website.
10. Governing Law
These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising from your use of the website or services shall be resolved in the courts of Pakistan.
11. Termination
We reserve the right to terminate or suspend your access to the website or services at our discretion, without notice, for any violation of these Terms and Conditions or for any other reason.
12. Privacy Policy
Your use of DarazSale.Com is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
13. Force Majeure
DarazSale.Com is not liable for delays or failures to perform obligations due to events beyond our control, such as natural disasters, strikes, or government regulations.
14. Contact Us
For questions, concerns, or support regarding these Terms and Conditions, please contact us:
Email: contact@darazsale.com
Phone: 03009791333
Website: DarazSale.Com
Thank you for choosing DarazSale.Com. We appreciate your trust and strive to provide a seamless shopping experience.